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Sorry we let you down.
We're so sorry you felt that your products, or your experience in purchasing them, was subpar. We hate to leave things on a bad note, so we encourage you to contact us directly if you feel as though your concerns were left unresolved.
We try our best to make things right with all of our customers, and we hope you'll give us the opportunity to do the same with you.
Sincerely,
TEAM HYPSOLE